In order to avoid misunderstanding, you must carefully read the information about how to use the item.

•    The delivered goods may be slightly different from the displayed on the Internet; therefore, the customer must carefully read the information on the item in advance, before confirming the order. In the meanwhile, every effort is made in order to ensure that the photographs at the online shop depicting the colours, models and styles of the products correspond to the original products; however, there may be some differences due to technical limitations trying to recover the colour on the screens of your computers or phones. Accordingly, shall not be liable in any circumstances for any errors or inaccuracy of the photographs or graphic images of products posted on the website. Weight of the same models can be slightly different.  

•    Parameters of the mounted precious stones indicated on the website (the colour or clearness of a brilliant) in certain cases may be different from the parameters established for the precious stones or products by the Lithuanian Assay Office, since when assessing the mounted products the Lithuanian Assay Office provides a 20% error probability for their evaluation.

•    Warranty is provided only to the goods with the manufacturer’s defect, and is not provided to the goods otherwise damaged by accident, improper use, mistreatment, negligence or depreciation.

•    Warranty shall not be applicable in case the item was partially altered by third parties engraving it, adjusting the size of it or otherwise changing the item.

•    In case any part of the jewellery (including stones, necklace, and clasp) falls off, it shall be returned together with the other parts before intending to carry out any fixing.
Tomas Gold does not take any responsibility for the lost elements or stones.