All goods sold at the online shop tomasgold.lt are of high quality, tested and have fineness. Items with precious stones have the certificates of the Lithuanian Assay Office.

The seller refuses to return money for the goods of proper quality in accordance with the Civil Code of the Republic of Lithuania and the rules of the retail trade. The seller undertakes to replace the goods of improper quality with the goods of appropriate quality or to remedy their defects. In such case, the visual appeal of the item shall remain intact, the item shall not be damaged or used. 
Upon returning the goods, the following rules shall be followed:
The money shall be returned after the seller has inspected the returned item and made sure that the item is not damaged and complies with the terms of return. The money for the returned goods shall in all cases be transferred only to the bank account of the payer.
In case of failure to comply with the abovementioned requirements, the seller shall have the right to refuse to accept the returned item.
IMPORTANT: if you purchased the item online, your purchase document is the invoice, which you have received together with the item or by E-mail.