Terms of Delivery
The goods are
delivered throughout Lithuania and Estonia via LP Express terminals, delivering
them to our stores or through an authorised representative of the seller.
The buyer undertakes to
indicate the exact location for the delivery of goods.
The seller delivers the goods
to the buyer on the terms and rates indicated in the section “Delivery”. These
terms are preliminary and shall not be applied in such cases, when specific
goods are not available at the warehouse of the seller. Moreover, the buyer
also accepts that the seller shall be relieved of the responsibility for the
delay of the delivery of goods due to the unforeseen causes as well as due to
the circumstances beyond the seller’s control.
The seller reserves the right
to deliver the parcel of the products in split deliveries.
The refusal of the customer to
accept the parcel shall be considered as the goods delivered to the
At the moment of the delivery
of the goods to the buyer, the buyer together with the seller or his authorised
representative (if applicable) shall inspect the condition of the parcel and
the item, and shall sign the document of the transfer-acceptance of the parcel.
After the buyer signs the document of the transfer-acceptance of the parcel, it
shall be deemed that the parcel is handed over to the buyer in proper condition
and there are no damages which can be detected during the external inspection
of the goods. In case it has been noticed that the packaging of the delivered
parcel is damaged, i.e. crumpled, wet or otherwise externally damaged, or the
set of the goods is improper, the buyer shall mark this accordingly in the
document of the transfer-acceptance of the parcel as well as conclude a parcel
damage or non-compliance report of a free form. In case of the failure of the
buyer to carry out these actions, the seller shall be relieved of the
responsibility, and in such case, it shall be deemed that the goods are
delivered in good condition and high quality.
Free pick-up of goods at the stores.
If you have chosen the items which are at your selected store, the items will
be prepared within 2 hours from the submission of the order. We will notify you
about that by E-mail and/or SMS.
If you have selected to pick up the items at the store, and such items must be
delivered to your selected store from the warehouse, in such case, we will
deliver them to your selected store within 1-3 business days after the
submission of the order. We will notify you about that by E-mail and/or SMS.
Upon picking up of the paid order you must provide the order number and the
document of personal identity. If a person other than you is going to pick up
your items, indicate such person as a recipient. And if the buyer is a legal
entity, a power of attorney is necessary. If you have not paid for the order,
you will be able to pay for it upon picking up in cash as well as by credit
Pick-up of goods at LP Express parcel self-service terminal.
1. If you have selected to pick up the items at LP Express parcel terminal, the delivery of the goods will cost you EUR 5.
2. The term for the delivery of goods to LP Express parcel self-service terminals is 1-3 business days from the receipt of the payment.